Privacy Policy | Catalist

This Privacy Policy describes how Catalist Group ("Catalist," "we," "us," or "our") collects, uses, and shares information about you when you use our website, platform, and services (collectively, the "Services").

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

Account information such as your name, email address, phone number, and business details when you register for an account or apply to join our marketplace
Business verification information including company name, business registration documents, and references
Transaction information when you place orders through our platform
Communications when you contact us for support or other inquiries

Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

Device and usage information such as your IP address, browser type, operating system, and pages visited
Analytics data through privacy-focused tools like Plausible Analytics
Cookies and similar technologies for functionality and analytics purposes

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Services
Process your applications and verify your business credentials
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent or unauthorized activity

SMS/Text Messaging

When you opt in to SMS communications during your account application at catalistgroup.co/apply, you consent to receive text messages from Catalist Group. We send the following types of SMS messages:

Transactional messages: order confirmations, invoice payment reminders, shipping and delivery notifications, and account alerts
Promotional messages (if opted in): exclusive deals, product announcements, and special offers

Message frequency varies based on your account activity, typically 2–4 messages per month. Message and data rates may apply.

Opt-out: You may unsubscribe from SMS messages at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message and no further texts.

Help: Reply HELP to any message for assistance, or contact us at hello@catalistgroup.co.

We do not share your phone number with third parties for their marketing purposes. Your phone number is used solely to deliver the communications described above. We comply with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state regulations governing SMS communications.

How We Share Your Information

We may share information about you as follows:

With service providers who perform services on our behalf
With brand partners for order fulfillment and documentation purposes
In response to legal process or government requests
To protect the rights, property, and safety of Catalist, our users, or others
In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access to and portability of your personal information
Correction of inaccurate or incomplete information
Deletion of your personal information
Opt-out of certain data processing activities

Cookies

We use essential cookies to enable core functionality of our Services. We use Plausible Analytics, a privacy-focused analytics tool that does not use cookies and does not collect personal data. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this policy and, in some cases, provide additional notice.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@catalistgroup.co